Privacy Policy

This transfer booking platform (the "Site") is operated by Med Sky Turizm, trading as Elefti Travel ("the Company", "we").

Address: Güzeloba Mah. Çağlayangil Cad., Ayten Berhayat İş Merkezi No: 1/4, Muratpaşa, Antalya 07230, Türkiye

Email: info@elefti.com · Phone: +90 552 660 48 40 · TÜRSAB licence no.: 6480

Your personal data is processed under Turkish Law no. 6698 on the Protection of Personal Data ("KVKK") and, where applicable, the EU General Data Protection Regulation ("GDPR").

Booking data: name, email, phone; the travel details needed for the transfer (flight number and time, arrival/departure airport, hotel or accommodation, date, number of passengers and child seats, special requests), booking reference.

Communication data: correspondence by email and WhatsApp, and the transactional emails we send you.

Technical data: IP address, browser and device information, access date/time and server logs (for security and debugging, kept for a limited period).

Cookie data: strictly necessary cookies and, with your consent, Google Analytics and Google Ads cookies (see section 6).

Payment card details are not collected or stored by the Site; payment takes place in the environment of the relevant payment service provider.

We do not request special-category personal data; please do not send us such data.

Creating, planning and performing the transfer booking; assigning a driver/vehicle; communicating with you — performance of a contract.

Sending transactional emails and messages with confirmation, reminders and meeting-point details — performance of a contract.

Meeting financial, commercial and statutory record-keeping obligations — legal obligation.

Keeping the Site secure, preventing misuse and improving service quality — legitimate interests.

Your data may be shared only to the extent needed to carry out the transfer: with our hosting, email-delivery and IT-infrastructure providers; with the driver/supplier actually performing the transfer (only the minimum information needed for the pickup); with the payment service provider; and with public authorities where legally required.

Data-processing and confidentiality commitments apply with our suppliers.

If you consent in the cookie banner, Site-usage and advertising-measurement data is shared with Google (Google Analytics 4 / Google Ads); without consent, only the limited cookieless signals described in section 6 are sent.

Some of our service providers may host data outside Türkiye. Where this happens, the transfer is carried out using the legal mechanisms and appropriate safeguards required by the KVKK and the GDPR.

Strictly necessary (functional) cookies always apply: one that remembers your language preference and a session cookie used only by staff signing in to the admin panel. These do not require consent.

Analytics and advertising cookies are used only if you accept them in the cookie banner: Google Analytics 4 (to measure how the Site is used) and Google Ads (to measure and improve our advertising, including conversion measurement and, where applicable, remarketing). Until you accept, Google's tag runs in a consent-denied mode that sets no such cookies; if you decline, it stays that way.

Until you accept, Google's tag writes no cookies and stores no identifiers on your device; it only sends limited, cookieless signals (such as that a page was viewed), which Google uses solely for aggregated, modelled measurement.

If you arrived through a Google ad, the ad click identifier (gclid) is saved with your booking so we can measure which ad led to it (legitimate interests). It is kept in your browser, for up to 90 days, only if you consent.

When you book, we also save with your booking how you reached the Site: only the domain of the site that referred you (e.g. google.com, never the full address), any campaign tags in the link (utm) and the page where your visit started. This tells us which channels bring bookings (legitimate interests). Unless you consent, this is not stored on your device; it is kept only while the page is open.

We use Google Consent Mode v2: your choice is stored in the `elefti_consent` cookie for 12 months and applied on every page. You can change or withdraw it at any time from the “Cookie settings” link in the footer, or by clearing cookies in your browser.

These analytics/advertising services are provided by Google and may involve a transfer of data to the United States; such transfers rely on the safeguards described in section 5. Map imagery still comes from the open-source OpenStreetMap project and fonts are served from our own servers.

Personal data is kept for as long as the processing purpose requires and until the limitation and retention periods set by applicable law have expired; it is then deleted, destroyed or anonymised.

Under KVKK art. 11 and the GDPR you have the right to access, rectify and erase your data, to restrict or object to processing, and to data portability; you may withdraw any consent at any time.

Send requests to info@elefti.com.

You also have the right to complain to the Turkish Personal Data Protection Authority or to the competent data-protection supervisory authority in your EU country of residence.

We apply reasonable technical and organisational measures — such as access controls and encrypted transmission — to protect your data against unauthorised access, loss and alteration.

Bookings must be made by an adult; the Site does not collect data directly from children. The person who lists children among the passengers is responsible for sharing that information.

This policy may be updated from time to time; the current version is published on this page with a "Last updated" date.

Med Sky Turizm

Güzeloba Mah. Çağlayangil Cad., Ayten Berhayat İş Merkezi No: 1/4, Muratpaşa, Antalya 07230, Türkiye

Email: info@elefti.com · Phone: +90 552 660 48 40

This is a translation of the Turkish original. In the event of any discrepancy between this text and the Turkish version, the Turkish version prevails.